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Problems?  Sorry about that.

Hopefully we’ll get you back in the race quicker than a pro mechanic changing a flat!  (OK, maybe a little longer than that…)

Edit Profile

Need to update your password or email address?  Head to your profile page.

Billing Problem?

Account billing problem?  Head to the Update Card page.

Upgrade

Want to upgrade to annual membership?  Head to your account page.

Edit Profile

Need to update your password or email address?  Head to your profile page.

Billing Problem?

Account billing problem?  Head to the Update Card page.

Upgrade

Want to upgrade to annual membership?  Head to your account page.

Help! The live stream is down!

If the live stream of an event is down – showing static, a technical difficulties screen, or a black screen – we’re already on it.  In almost all cases, this is a technical issue on the live stream itself and not a function of the USACRITS.tv website.

Hold tight and know that we’re working to get the live stream back up and running ASAP!

My PayPal payment isn't going through or is getting stuck!

Make sure you hit the “Agree and Pay” button to complete your PayPal transaction.  That little button is easy to miss so make sure to click “Agree and Pay” to finish the transaction.

Once you’ve done that you’ll be re-directed back to USACRITS.tv and will have access to all of the member content.

I wanted to support a team/event/etc. and didn't see an option to do that!

If you came to USA CRITS through a link provided by one of our partners that link automatically credits that partner with your support.  There’s nothing else that you need to do!

If you came to USA CRITS without a link you were given an option of who you wanted to support at check out.

Need additional help?

If you need additional help please submit a help ticket below.

Submit A Help Ticket

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USACRITS.tv Cancellation and Refund Policy

User can request a refund by clicking the “Get Help” link at USACRITS.tv and filling out a refund request form. USACRITS.tv will only processes refund requests submitted online via the refund request form below.

Requesting a refund does not mean it will be granted automatically.

USACRITS.tv Terms & Conditions and USACRITS.tv Cancellation and Refund Policy govern any requested refund.

See the full Cancellation and Refund Policy on the TERMS Page

Refund Request Form